Shipping
Orders are processed within 2–5 business days. Standard delivery takes 5–9 business days within North America; international timelines vary by destination. Complimentary standard shipping on orders over $150 CAD. A tracking link is emailed when your order ships.
Returns
We accept returns of unused items in original packaging within 30 days of delivery. To start a return, email us with your order number. Refunds are issued to the original payment method within 5 business days of receiving the return. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
Damaged or incorrect items
Email a photo within 7 days of delivery and we'll ship a replacement at no cost — no return required in most cases.